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Who we are : Lamberts was formed in 1963 and is an Independent Industrial Distributor which strives to maintain the best traditions of personal service, coupled with the efficiencies gained from advanced technology. Our aim is to provide you, not just with excellent service and competitive prices, but also the opportunity of lower overall purchasing costs. This has been achieved by continual investment in computer technology and has resulted in a
Single
Sourcing supply package that you will find unique. Our experienced sales staff provide an efficient and swift response to your orders and enquiry's. Their in-depth knowledge of our extensive product range,
which includes : Pipe, Valves, Fittings, Hand Tools,
Powers Tools, Fasteners, Lubricants, Workwear
and Safety Wear, is essential to the high level of service we proudly provide.
Experienced Sales Staff :
Our experienced
Sales Staff can offer competitive terms across a unique
range of Industrial Products. Why not maximise your
purchasing power by buying more from one single
supplier. This could reduce your overall costs by
placing fewer orders, receiving less invoices and making
fewer payments. We can link your part numbers to our
systems to ensure a consistent supply of products and
easier recognition for your goods inwards dept. We have
for over forty five years been supplying all types of
Engineering, Heating Engineers, Plumbers, the Process
and Construction Industry, Agriculture and many more
throughout the East Anglian Area. Our current Sales
Staff alone have over 200 years service. That's
experience you can count on.
Customer Part Numbers :
For over 20 years we have linked customers own unique part numbers to our stock
records. Although helpful, we have never depended on
customers quoting our part numbers. We have the expertise,
The
Link option and fast integrated search systems to find those products you need ........fast.
Once this is completed customers can benefit by using our advanced
computer systems to reduce their overall purchasing costs. They can use their
own part numbers when placing orders, have them printed on advice notes,
invoices and even use them to order On-Line. Just ask any member of our Sales
Team for details.
We compile contracts and send complete on a specific date. Our systems log
forward order dates, particularly useful if consumables are required on a weekly
or monthly routine.
Quality : The policy of this Company, its Management and Employees is to uphold and implement all systems and procedures to conform to the specifications of BS EN ISO 9001:2008. The Management expect all products supplied to meet in full, the requirements of Customers Orders and where possible such products will be obtained from Quality Assured sources. Satisfying Customer demand and the continual improvement of business systems are central to the way in which we conduct our business. BSI Registration No.:
RS00531
achieved and maintained since July 1989.
Environmental Policy :
We have reduced our paper usage by introducing several scanners. We are now
sending out statements and invoices by e-mail. Documents that used to be copied
are now scanned and sent by e-mail. We have facilities for recycling all
portable batteries and ink cartridges. We have recycling paper bins in every office.
Cardboard boxes are re-used or flat packed for recycling.
Health and Safety :
During 2008, 30 of our staff participated in and, all passed a Health and Safety
Course giving them all an NCFE Level 2 Certificate In Health & Safety
On-Line since 2002 : Lamberts installed its first
computer system in 1983 and migrated to the Charisma
Distribution Package in 1990. Continual investment has
kept us to the forefront of Distribution Systems.
Customers now receive their invoices and statements by
e-mail or fax. On the 15th January 2002 we received our
first on-line order through our integrated Web Site
facility. Customers can purchase with a card payment or
use their business account. Once registered and logged
on customers can enquire on our stock position, view
their special prices, place orders, check any back
orders, see their account position and look up previous
invoices. There are also many pages of useful technical
information. For account customers to get connected just
register on-line and your login will be e-mailed
to you.
Stockholding : We hold a large comprehensive
stock of Industrial products. Our policy is to maintain
the fullest range possible, not just the very popular
items and to recognise those brand names which still
represent a quality expected by the professional
tradesman. On average we invoice over 12,000 items a
month with stocked items normally being sent complete.
We are members of various purchasing groups which
ensures competitive buying from major manufacturers.
This policy keeps us competitive with National
Distributors whilst retaining our independence. We are
responsive to customers requirements and constantly
review our stocks to suit their needs.
Delivery Service :
Next Day Deliveries across the UK Packages and 3 metre lengths are delivered
next working day throughout the UK via a contracted carrier. Our lorries deliver
heavy goods, such as Tubes, Pallets, Cubes and Barrels. Our daily routine allows
orders to be taken up to 5pm for delivery next working day. If you order Heavy Goods for delivery outside East Anglia our Transport Department will contact you regarding delivery times and any additional charges.
East Anglia Delivery Area
Emergency Call Out : If you require the facilities of out of hours service then please register for our emergency service, this offers twenty-four hour service every day of the year, including Christmas Day. |
