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Customer service at the heart of 40-year partnership between Lamberts and Alan Boswell Group

Norwich-based independent insurance brokers and financial planners Alan Boswell Group has supported Lamberts for over 40 years. We were one of the Group’s first ever clients when the company was launched in 1982.



Alan Boswell with Lamberts' Managing Director, Trina Beare
Lamberts were one of Alan Boswell Group’s first ever clients when the company was launched in 1982. Pictured are Alan Boswell with Lamberts' Managing Director, Trina Beare. Photo: Julian Claxton


Working initially with our Managing Director and owner at the time, Tim Beare, Alan Boswell personally oversaw our insurance and financial needs as a business, guiding us through board management changes and loss management strategies. They have shown us the importance of what a good insurance broker can add to a growing enterprise.


As a result of this long-standing partnership, our business continues to go from strength to strength. Current Managing Director, and daughter of Tim, Trina Beare explained: “Over the years, our two companies have really got to know each other. I’ve found the service provided by Alan Boswell Group to be supportive and straightforward. The team are very down-to-earth and mirrors the same ethos that Alan Boswell has – respectful, clear, and very professional.



Alan Boswell, Executive Chairman and founder of Alan Boswell Group with Trina Beare at Lamberts.
Alan Boswell, Executive Chairman and founder of Alan Boswell Group with Trina Beare at Lamberts. Photo: Julian Claxton


“Alan personally visits us every year at renewal and provides an advisory role that is second to none. All the staff treat us like their best client – we really feel we are cared about and valued. The customer service is impeccable, which is why we continue to work with the Group.”


Alan Boswell Group employs nearly 400 staff across eight offices in Norfolk, Suffolk, Lincolnshire, and Cambridgeshire, with its head office in Norwich. Both Alan Boswell Group and Lamberts are built on the family values of trust, customer care, and long-term relationships that are at the core of family businesses.


Alan Boswell, Executive Chairman and founder of Alan Boswell Group, added: “Our longevity and reputation are the result of doing things a little differently – of going the extra mile for our clients like Lamberts, our people, and our communities.


As well as arranging personal and commercial insurance for Lamberts, we make available a range of added-value services, including underwriting, claims handling, loss assessment, risk management, specialist equipment inspection and health and safety consultation.”



Alan Boswell alongside Lamberts' joint Managing Director, Neill Ives
Alan Boswell personally visits Lamberts every year at renewal and provides an advisory role that is second to none. Pictured is Alan Boswell alongside Lamberts' joint Managing Director, Neill Ives. Photo: Julian Claxton


Alan Boswell Group’s financial planning department can also provide ongoing advice and support on a range of employee benefits for businesses – while its personal finance experts can give guidance on savings and investments, protection, and retirement plans.


For more information about Alan Boswell Group, please visit: https://www.alanboswell.com/

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